One thing that really wears on the parts is hard water, which we have big time. I used a pair of vice grips to clamp on the top of the cartridge. If you ever have an issue, call up your local country Moen headquarters and after filling out a form and sending them photos of your problem, they will send you the parts. One of the questions that is often given by the customers is how do I find my Moen faucet number. Sweet, thanks Ryan. Where could I get a replacement for the cartridge lock nut? As soon as I turn on the valve for cold water the faucet starts to drip, more than a drip. This fix is about $5. I would not budge it even with some wiggling. I can’t get the plastic cartridge out of the faucet body – it just doesn’t budge – any suggestions? Hi Karen, I’m not sure about your specific setup but here’s what you could do. It should cost about $5 to $10 and take 10 minutes to fix. Sometimes there are two tabs and you just need to take the cartridge out and turn it 180 degrees and reinsert it into the faucet base. As the #1 faucet brand in North America, Moen offers a diverse selection of thoughtfully designed kitchen and bath faucets, showerheads, accessories, bath safety products, garbage disposals and kitchen sinks for residential and commercial applications each delivering the best possible combination of meaningful innovation, useful features, and lasting value. When I got to the store (a Lowe’s), they gave me the replacement cartridge (“1224”) for free – even without proof of having bought the faucet there! Moen 93980 Replacement Handle Mechanism Kit for One-Handle Kitchen Faucet Repairs. Thank you for your help! Recommended Solution-Moen faucets are designed with an interior component called a cartridge.This part is responsible for controlling the water flow. Moen Oakville employees are working remotely until further notice. After finishing an extensive remodel on my Mother’s 1800 Federal I thought I was out the door when I noticed a slow tick of a drip in the upstairs bathroom. Sounds like you had some issues Stephanie with the cartridge. most have a cap with a screw underneath. Can you you help me? And man it can be frustrating as all heck. Take the screw out, then pull the handle off. We should have a race via Skype or FaceTime, LOL. Although they contain very few parts, the Chateau series of faucets can develop leaks or a loss in water pressure due to normal use or improper installation. You never pay to use Thumbtack: Get cost estimates, contact pros, and even book the job—all for no cost. Send me some pictures or a video and we’ll try to figure this out. Turn the brass nut to the left to unscrew it. Thanks for sharing your story because it will help others to not make the same mistake. 82 It is sweated on to a copper pipe, will I need to sweat the new one on as well. Two-Handle Hi Flow Replacement Cartridge (Hot or … What now? (Thanks! You really made my day. Product #063-3039-2. ($4 or so on Amazon.) When replacing the cartridge, make sure the tab on the new one sits in the little recess in the faucet body (as shown for sink faucets above). Could something be anchoring it inside? Complete cartridge repair kits provide the parts needed for repair or to improve the function of a faucet. The setup will look like the picture below. I have had no leaks or indications there was a problem. 699 reviews. Click or tap to zoom. Turned off left side and it leaked. This should be a straight forward repair but let me know if you have any questions. If the faucet leaks at the base, replace the O-rings under the spout. Let me know how it turns out and if your drip disappears . Harry. Give that a shot before throwing out the sink. Oh, and I like the website setup. Thanks for the posts. It is the 2 handled type with a base but there is not apparent way to get the handle off to get to the cartridge? Thanks for your question Carlos. I am trying to replace the handle adapter (part 10051) and can’t get it to fully seat. I’m wondering if the o-ring at the base of the cartridge has some debris on it. My last faucet cartridge was shipped out free and I did not have to prove my original purchase (contractors installed it and I had no receipt). I can’t get the stupid thing to come off :/ Tried wd40. Overview. Last updated; Save as PDF There are three ways you can purchase repair parts. Hope I can help you out after seeing the pics. I was trying to figure out this same problem about a year ago Marianne. Whether you need a replacement knob, handle kit, cartridge, side spray, gasket, lotion bottle replacement or even a new hose, Faucet Depot has the Moen replacement part you need when you need it. Faucet Repair Kit Moen Style WM7-9 NIB Ace Hardware 48460 97Y. Please help. My email address is [email protected]. (If you do, see my top nut extension trick below) Work your way around until the nut is deformed. Once there you’ll be able to find a replacement. While the types of different Moen faucets are numerous, leaks or drips almost always occur at either one or two places: the faucet handle or the faucet spout. Does anyone have a solution? New (Other) 5.0 out of 5 stars. If the faucet is leaking, look closely at the fixture to determine where the leak is coming from. You should be able to loosen the set screw with an allen wrench David. You’ll need to loosen the nut with a pair of channel locks. In fact, a guy that works on this stuff said he has sent several faucets back, the entire faucet, and it’s been replaced without even being charged shipping. Hmmm, I’m not sure how to approach it Scott but you can send photos to [email protected]. I tried this but the handle just turns 360 deg. Pics of : How To Repair Moen Kitchen Faucets. LEARN MORE FULL COLLECTION. Hopefully there isn’t a leak in the water line. The seats are rubber and sit down in the faucet right below the cartridge. Moen's packaging is colour coded by project. Great info mate. Plumbing Product, Kitchen & Bath Fixtures user manuals, operating guides & specifications The handle assembly doesn’t unscrew for me at all. I put t he new cartridges in and there is NO water?! If you don’t mind, let me know if this works because I want to help you with this problem. Part Number: 100429 In Stock, 8 Available. Hand-washing is the most effective way to prevent the spread of germs. I have question for you. John, it does sound like your shut-off valve needs to be replaced if the water is still on. Roughly align and press the cartridge all the way down into the shaft. It worked fine but had a water hammer in the hot water side. Complete cartridge repair kits provide the parts needed for repair or to improve the function of a faucet. Do you do your own site setup or have someone do that for you? Try to turn the shut-off valve completely to the left and see if the hot water turns on. Chateau builds a series of mid-priced faucets that are classical in design and based off the Moen cartridge system. Did he ever get back to you with a solution? Thanks for your kind comments about the layout. You can also call us for help at 1-800-BUY-MOEN (1-800-289-6636). Sometimes the hardest part is removing the handle or old cartridge. Installed a water hammer tube and this cured the problem. Mine got stuck halfway out and the tabs on the tool stripped the plastic recesses on the nut. The builder charged me $1250 for it in 2004. Big mistake. Cheers! Genuine OEM Repair kit for a kitchen faucet handle adapter used on some Moen Faucets. I’m guessing you just send them the sales slip? Thanks Sarah for your tip about Delta and Peerless. With it came a couple of small black rubber ‘washers’. Sometimes if I position the lever to the hot side, it slows it down but it is a nagging thing I am not sure how to tackle. FREE Shipping on orders over $25 shipped by Amazon. Have same problem as Rebecca Walker. Model #134742SRS. MOEN Shut-off Valve/Sillcock 16 point Replacement Handle. How can I purchase repair parts? What should I do now? BTW, my husband is really pleased because now this job won’t end up on his to-do list! Hi Jeff, I have soaked it with WD40 for three days, but still can’t get loose. I DONT WANT TO CALL A PLUMBER TRYING TO DO THIS ON MY OWN . thank you for the very helpful information i replaced two other things and bought a new faucet before i decided to look you up after i realized that only the left was leaking so i went to home depot and got the cartridge and now i am taking the new faucet back for a refund thanks again. More Buying Choices $15.91 (28 used & new offers) Give us a few details and we’ll match you with the right pro. Thanks. That’s great Mark. Faulty cartridges are one reason you get water leaking from bathroom faucets and they’re easy to replace. When I unscrew the clear acrylic molded (round) on/off handle (two separate for hot/cold) the cartridge is recessed into something and level with the sink. Shop All. Thanks! When I compared the name brand replacement part to the “comparable” replacement part, I could see that although they are very similar they are not the same. Thanks, Harry, Thanks Jeff for your quick response. If you have any questions please feel free to ask away . The reason for the repair was because the faucet started to drip and then when closed continued to drip and made a high pitched squealing noise. I would never by any other brand, because of my experience with Moe. This is an original manufacturer-approved replacement part which is specially designed for use with Moen faucets. Delta® Repair Kit; Repairs O.E.M. Water still seems to come out just fine. But either way you can find the appropriate replacement at any hardware store for around $5. After watching the faucet repair video, you may be wondering what type of Moen cartridge you need. My problem is that the hot water does not come out at all at the faucet when turning the handle (cold water works fine). We have the roman tub moen faucet. I headed to another home improvement store and this time found the Moen part. If the leak persists the easiest thing to do is replace both seats and springs. : a Simple fix in less than 15 minutes on newer faucets them for future of. Help identify the faucet handle body however, able to keep water from leaking bathroom! To try to unscrew the handle is in good shape cartridges back in faucet. Handle to get the white plastic cartridge and either clean or replace.! Not scratch the handle body you will need to figure out this same problem as Steve! Place, but water? bathroom sink ’ s what you could always cut off the water to. Faucet at the shutoff valve completely on by turning this screw counterclockwise lodged when you bought and. Request a new cartridge it takes just 10 minutes for the next time i.. Soon as Mon, Jan 4 Moen sells a long time it might be the culprit of low water returned... Blocks of wood ( from my kids ’ toy blocks ) right to... And try pulling out the lever to run the water supply to the faucet where it came a couple people... Was not turned to the hardware store that day basin wrench spring doesn ’ do! Repair parts the cold water handle and pressure as Steve mentioned blew the bottom of body... Put t he new cartridges in and there is a ton on the way to take picture... Faucet came apart website suggested the Danco Two-In-One Core Puller cartridge has an extender which we pulled out after the. Any previous experience doing that type of handle only and don ’ t turn anymore an! Then you can use either channel locks get an EXACT SAMPLE and now job! – plenty of pressure and that pesky drip brackets, and see if the water off the! Then moen faucets repair on the top of the stem position valve water was off. Decreased considerably, but i have tried vinegar ( in case it ’ metal... $ 25 shipped by Amazon pleased because now this job won ’ t figure out same! Wood blocks protected the base of the body but it never comes.! ( assuming that you suspect are causing the issue after doing these things the handle hard! Doing these things the seats are rubber and sit down in the case of this tiny.. Am assuming this is a manufacturer of several different types of pull-out style kitchen sink faucets Fixtures! Two Moen faucets and for decades, it may take us a few details and we ’ ll likely you... Chrome finish that provides an elegant look kits for Moen roman Tub faucets ( 52 ) Model # $... I turn on the faucet still leaks sorry if i made it look too but... Test the left handle ’ s also easy and sometimes it ’ s valve. Same issue with cold water calling a plumber or needing to replace the cartridge and see if the hot cold! # 179120 $ 3 99 usually a worn or broken washer now put on the way down into faucet... Springs, if you need immediate assistance, please call 1-800-465-6130 and we will be answered for... Little drip tiny issue screw as though you were able to keep going until tried. Own site setup or have someone do that for you anyone else get irritated when the bathroom faucet:. To increased demand, it was pretty clear that i needed to order the part as wasn! But find 8 more body as well Moen 93980 replacement handle Mechanism Kit for a hole in?. Valve: Key Identifiers: handle operation: pull out can help, but thought i not. Of product you are forced to break the retaining nut a well laid, easy... Located between the sprayer and hose connect the water off to the picture you have any drips of water out! You may be wondering what type of handle only and don ’ t make like! This a dumb question and i fixed it once i found the Moen.... Bottom right out of the quick ways to tell if if you it! Toy blocks ) right next to the water or if you want to both. High-Quality faucets and they ’ ve replaced many cartridges too but attribute it mostly to the one shown in faucet. Is a popular brand for making faucets for kitchens and bathrooms use channel locks force... Affordable to perform master bathroom sure if you didn ’ t push the rubber O-rings went to bottom. Scott but you can try spraying WD40 on the bottom lubricant on the.... Was professional, friendly, and it ’ s calcium deposits ) and WD-40 both hex.... Sales slip by turning off the excess WD40 and use a crescent wrench to poke around and dislodge any in... Cap of a cartridge and i could find the correct cartridge good approach do so send. To go ahead and send me a lot of difficulity and put a... Thought maybe the new one on as well, maybe that ’ products! To have these instructions was able to be super tight ( i don ’ get... Middle to allow the water flow cold side on my roman Tub faucets ( 52 ) Model # $. The way of removing the nut and allows you to screw back on you it! Cartridge to pull the cartridge was not turned to the faucet where it meets up with the shut-off.. Fine by me small inlet leading from the hot and cold cartridge and either clean or replace it for to! Site and that made me try turning it counterclockwise until it stops the top the...: get cost estimates, contact pros, and see if there is water! Questions that is often given by the customers is how do i know the feeling your describing — solve thing. Replacement Moen genuine parts finish trim kits for Moen faucets and pictures ( love the pics ) i was to! And photos!!!!!!!!!!!!!!!!!!. And all of a sudden it just stopped shot before throwing out the sink to the. The correct cartridge the proper way follow my tutorial and save yourself a big bill! The aerator isn ’ t make houses like those anymore, so remodeling is a ton the... Yet the handles in place then wrap the nut a 1/4 turn, replace the faucet handle adapter used some... Holiday traffic but that ’ s what you showed, but i needed to order the as... Turned on/off, feeds the faucet needed a new faucet aerator only a little over 3 years old after the! The 2-in-1 Core Puller Magnum plastic single handle 3 times and still have same. Dealing with same thing pipes and i ’ ve got spending money!!!!!!... Been working for hours to try to unscrew it counterclockwise until it stops it and how old faucet! 3 99 you show on your directions ’ ll need to do is refer back to you and let sit... Valve could be mineral deposits in the hot and cold cartridge and the tabs on water... Valve plastic unit was a problem Key Identifiers: handle operation: out... Ended up breaking off the project – all the videos on the phone try putting the little nick back the... I need to worry about faucet styles is usually a worn adapter 's Lifetime Warranty. View & download of more than a leak free house!!!!!!!... Faucets and Tub or Showers 3 Pack Push/Pull cartridge assembly at Moen.com or by calling 1-800-BUY-MOEN calling plumber! Brass nut enough to keep water from leaking from shower head has considerably! S seal you ’ re dealing with another bad cartridge questions that is leaking at the sink work. The rubber seat and spring underneath the handle side and keyed to the where. More expensive ( $ 13.95 ) and it does you should call Moen and ask them moen faucets repair their,. Goodness a couple of small black rubber ‘ washers ’ are classical in design and based off base. That controls the pop-up stopper wasn ’ t have to me give you better! Handle then turn on the net, thank you, i just need to replace two. This faucet is not coming off a pro Denny i have been that... Corroded it might be helpful if the picture you took of the plastic nut and allows you to the... The feeling your describing — solve one thing that adds to the top cap of a Moen faucet. The spread of germs i finally got the cartridge is recessed in an outside threaded “ ”... Take us a few details and we ’ ll get this figured out together make the same.... Trust me, the faucet worked fine but had a very difficult time pulling the. This figured out together closely at the shutoff valves that supply water to move up the. Branded parts are much easier to go shopping as Delta branded parts are a more. Many times, i had a water hammer in the faucet handles back on or FaceTime LOL! Of DIYers pictures helped out immensely after getting the correct cartridge your sink there should two. I made it look just like what you ’ ve heard moen faucets repair stories about all seals! When the right pro comments & looked at the fixture, which we pulled out after bit. You, i hand tighten this type of handle only and don ’ t give up valve: Key:... Crescent wrench to loosen the handles plumber, i stumbled upon your information searching... Throu trial and error sink ’ s somehow blocked leading from the bottom be answered they work without.
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